Tingyun App
Quantitative analysis of app real user experience data
Analyze the real user experience data of Apps
Tingyun App uses SDK to collect performance problems such as App crash, ANR, and timeout, and can quantify and analyze the real user experience data to help you optimize user experience during version iteration.
User experience is fully detected
Analyze the real user use process, covering the entire application life cycle (including: application launch, page display, user operation three core scenarios), to help business personnel quickly and accurately understand the user experience.
CDN quality monitoring
Based on the core technology, it automatically identifies CDN vendor information, provides detailed CDN node distribution and supports global filtering, comprehensively evaluates CDN quality through network time, availability, and download rate, and helps O&M personnel understand CDN node distribution, matching strategy, and comprehensive quality.
Network probe analysis
By detecting network fluctuations during application use, the two core indicators of network latency and packet loss rate are provided, so that O&M personnel can distinguish and identify network errors caused by poor client network environment.
Mobile dial test
Based on the real user dispatch dialing test task, it supports real-time monitoring and CDN comparative analysis of two scenarios, and can configure three different conditions: immediate execution, execution after request error, and execution after request, and issue tasks for four dimensions: region, operator, access mode and VIP user. Assist O&M personnel to understand network faults in real time and conduct comparative analysis of CDN selection.
Stuttering anomaly analysis
Based on the real user experience, the serious stuttering problem of the main thread blocking time of 5 s is analyzed, and five call stacks in the stuttering process are provided to assist the R&D personnel to accurately locate the cause of the stuttering.
End-to-end full link tracing
Provides full-link tracing from the client to the server, which can be directly traced to the back-end application through the corresponding single-sample data when the front-end response takes too long, helping O&M personnel analyze whether the long response time of the front-end response is caused by the slow response of the back-end service.
User-aware monitoring
Evaluate real-world user experiences to drive business growth
Evaluate real-world user experiences to drive business growth
Through digital monitoring of real users’ experience of launching applications, browsing pages and regular interactions, it helps product operations to enhance brand favorability, user retention, business conversion rate, business completion and business amount.
Network monitoring
Quickly locate network issues
Quickly locate network issues
Tingyun App collects the interface time-consuming and errors (HTTP errors and network errors) initiated by real users during the use of the real user by automatically burying them, and detects the network delay and packet loss rate, helping you quickly locate network problems from three aspects: interface performance, network fluctuations and availability.
CDN quality monitoring
Measure the quality of a CDN
Measure the quality of a CDN
The Tingyun App can automatically identify each CDN vendor and analyze the network request data of each CDN vendor. Comprehensively assess CDN quality by monitoring request response times, transfer rates, and availability.
Availability monitoring
Continuously improve application availability and reduce stuttering rates
Continuously improve application availability and reduce stuttering rates
The stuttering problem can seriously affect the user experience, but the R&D test cannot be located in the face of the extremely difficult to reproduce stuttering problem. Tingyun App provides multi-stack and multi-dimensional (network waterfall chart + user trajectory + custom breadcrumbs) perspective for caton analysis, helping R&D testers automatically locate to stutter code.
Network environment probing
Identify real user network environments and quickly locate network faults
Identify real user network environments and quickly locate network faults
When O&M personnel accept network fault complaints, they can quickly identify the scope of influence through the “Request Analysis” function of the Tingyun App platform. And the “mobile dial test” function is used to issue “dial test tasks (support Ping, Download, MTR, etc.)” for key users, which instantly detects whether the user’s network environment is normal, assists customer service and O&M personnel to quickly locate customer complaint problems and shorten the fault processing time.
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